CGElectrical HomeCGElectrical / Management

Business overview

Jobs, staff and business performance in one place

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Business dashboard

Staff timesheets

Staff activity log

Changes to customer and job records, photo actions and staff clock-ins.

Select any activity reference to inspect saved details. Older entries may not include the original changes or message body.

LIVE CUSTOMER INBOX

Message notifications 0

New customer messages appear automatically while this page is open.

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CUSTOMER COMMUNICATIONS

Customer messages

View and reply to secure customer portal conversations. Select a customer to open their inbox.

SUPPORT DESK

Ticket queue

Find an enquiry and open it instantly.

Support ticketNo ticket yet

Select a customer to view their ticket.

Send customer email

The sender name and job title are automatically taken from your staff account. All emails use the CGElectrical signature and business contact details.

Emails are sent from cgelectrical.admin@gmail.com. The staff signature is added automatically.

Database backups

Export business records and photo data to a private JSON backup. Store it securely.

Customer portal management

Customers can register themselves at the customer portal if their saved email matches a customer record. You can also create or reset access here.

BOOKINGS

Appointment requests

Review customer requests and approve or decline them. Only approved requests appear in Scheduled Jobs. Pending requests remain in the appointment queue.